Attention Andrew:
Let this serve as my final complaint!
This software looks good on the outside but it is full of bugs. I can’t believe we fell for this hook, line and sinker. You got all of us to install it and get members and low and behold you won’t support it. We pay for link removal and we don’t get anything in return for support. I have questions that have gone unanswered for three weeks now. I have over 1000 members and your software doesn’t work and I can’t get anyone to fix anything. There are no manuals or anything. People have to fly by the seats of their pants. You should have never release 6.0 until you fully tested it. Your patch files don’t work either. Just take a look at your forums. It’s full of people complaining that stuff isn’t working. I am severely disappointed Andrew. This doesn’t make sense. I am now going to have to pay someone to transfer my site to another application.
See Andrew, the problem is that you screwed up. You screwed up by giving your software away for free and now you can’t get your head above water with all the things that don’t work in it. Now you are trying to sell a $1000 package for something that doesn’t work so that you can justify paying your employees. It was a bold and gutsy move. It worked only in the aspect that everyone now has a piece of software that doesn’t work the way it was intended.
I am sorry to have to do this but I can no long support something that doesn’t work. You have cost me money by having software that only creates more problems.
I am sorry that it has turned out this way.
Regards,
Me
Make Meaning Or Die